Shopping should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.
A few items can’t be returned, including:
Clearance items (unless damaged or defective)
Gift cards
Personalized items
Items marked “Non-Returnable” on the sale page
Items purchased as part of a bundle at a discounted rate, e.g. “5 for $25” (unless the entire bundle is returned)
Items you have already received
Ready to start a return?
1.Choose the item(s) you'd like to return.
2.Print and attach your return label.
3.Ship your item(s) back for a refund.
What about the return charges ?When your appliance arrives, please take the following steps:
1) Check the box for damage.
2) Make sure the product name and model number match your order confirmation.
3) Remove the packaging and inspect the clothes.
If you receive the wrong item or it arrives damaged, don’t accept the delivery. Tell your delivery representative(s) and contact us so we can arrange for a replacement. Once your clothes are washed, it can’t be returned.
Extended Holiday Return Policy
You have until January 31 to return items purchased between November 1 and December 31.
Contact us: [email protected]