Return Policy

Shopping should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.

A few items can’t be returned, including:

Clearance items (unless damaged or defective)

Gift cards

Personalized items

Items marked “Non-Returnable” on the sale page

Items purchased as part of a bundle at a discounted rate, e.g. “5 for $25” (unless the entire bundle is returned)

Items you have already assembled

Ready to start a return?

1.Choose the item(s) you'd like to return.

2.Print and attach your return label.

3.Ship your item(s) back for a refund.

Refund Options

You can return an item for a refund to your original payment method or in the form of Store Credit (minus return shipping costs). We also offer pickup services for an additional fee. Learn more about our easy online return process.

When your appliance arrives, please take the following steps:

1) Check the box for damage.

2) Make sure the product name and model number match your order confirmation.

3) Remove the packaging and inspect the appliance.

If you receive the wrong item or it arrives damaged, don’t accept the delivery. Tell your delivery representative(s) and contact us so we can arrange for a replacement. Once your appliance is installed, it can’t be returned.

Extended Holiday Return Policy

You have until January 31 to return items purchased between November 1 and December 31.

contact us: sales@rusize.com